Customer Success Representative Job at LA Business Development Firm, Bellflower, CA

emVCL0hYL29QditHWk5Mc1hXRS9oQXdMY3c9PQ==
  • LA Business Development Firm
  • Bellflower, CA

Job Description

The Customer Success Representative is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of Customer Outreach, and show a strong sense of motivation and professional demeanor in order to thrive in our firm. Once proficiency is shown consistently from the Customer Success Representative, the opportunity to develop into more of a leading role will be discussed with the Director of Customer Outreach.

Essential Job Responsibilities:

  • Thoroughly track, organize and document all interactions with current consumers and potential new leads ensuring all departments are fully aware and all on track with one another
  • Consistently have contact between current customers and potential new leads in order to meet the membership requirements of the firm
  • Research and problem solve client issues by networking with other Customer Success Representatives who have seen success within the realm of the issue you are having
  • Attend additional training sessions and seminars provided by the firm to achieve a higher level of success
  • Build valuable relationships with clients to ensure the satisfaction of the clients brand line

Preferred Qualifications:

  • Bachelor’s Degree is preferred, however, can be replaced with 1-3 years of customer service experience 
  • Must have highly developed communication skills (written and verbal), interpersonal, problem-solving and customer service skills
  • Must be able to work a full-time schedule for this particular role 
  • Demonstrated consistency in achieving and exceeding goals a and strong customer orientation

#LI-Onsite

Job Tags

Full time,

Similar Jobs

Environment Control Southwest Ohio Incorporated

Commercial Cleaner Job at Environment Control Southwest Ohio Incorporated

 ...with over 50 years of experience! We are looking for energetic cleaners for commercial facilities - offices, banks, libraries, & government buildings - in the Celina area. Basic cleaning tasks - empty trash, dust, wipe down & sanitize surface areas, sweep, vacuum,... 

VDart Inc

Cerner Foreign system Interface Job at VDart Inc

 ...landscape and acquire new skills with technology advancement and to work, coordinate with global teams. Readiness towards work at odd hours/on-call and weekends as and when needed. Interfaces Required Skills : FSI (Foreign system Interface), HL7... 

Sioux Falls Specialty Hospital

Credentialing Specialist Job at Sioux Falls Specialty Hospital

 ...Job Description We are seeking a full-time Credentialing Specialist responsible for managing provider credentialing processes, including application handling, data entry, record maintenance, and communication with providers to ensure completeness and accuracy of credentials... 

WIPRO LT

Work from home Job at WIPRO LT

We are looking for a Call Center Representative/ Data Entry that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries;...

OLHSO Korean Steakhouse & Bar

Executive Sous Chef Job at OLHSO Korean Steakhouse & Bar

 .... Ensures kitchen runs in accordance with all applicable health, safety, and hygiene codes and standards. Works with the Executive Chef to create and modify the restaurant's menu based on food trends, food costs, patron requests, and seasonal availability. Oversees...